Wednesday 21 November 2018

Rachel's story: Returning to work with Mastercard

Mastercard returnship programme


"Women Returners was the only website I found which offered an opportunity to re-engage with respected corporates on a dedicated, supported programme." Rachel, 10-year career break

Prior to my career break I worked for a global IT company. I had joined from University and stayed with the company through different market sectors from Local Government to Telecommunications across client facing Business Development and Account Management roles to then leading the market sector.

I had my family whilst still working for my first company and I was lucky enough to benefit from a great HR department and to be able to flex my time down to four days per week after each child, moving back up to full time shortly afterwards.

I wanted the best of both worlds – to be a hands on parent and to have a career, but this became increasingly challenging as my husband travelled and worked long hours. In the end something had to give and we agreed that something was my career.

I knew if I stayed at home I would need something to keep me engaged so I joined the school Parents Teachers Association and quickly became Chair. I found this sense of giving back to the community so rewarding that by the time I finished my term I was already looking for something else which would work around the children and a busy home life.

My husband had been a Non-Executive Director on the Board of an NHS Trust and knew this would be perfect for me, so he connected me and it grew quickly from there. I became a Governor for a Mental Health Trust, and then a Non-Executive Director for Buckinghamshire Healthcare NHS Trust (BHT). I still sit on the Board at BHT where I chair the Commercial Development Committee. I am also a Director of Buckinghamshire Healthcare Projects Limited, a wholly owned subsidiary of the Trust which I set up to drive commercial income for the Trust.

I then joined Citizens Advice as a Trustee and was then headhunted for other Non-Exec roles across other sectors. At this point, my husband suggested I go back to work full time.

Easier said than done.

I was at a loss to know how to re-engage. I had a few false starts – I knew returnship was a theme and found a few different websites, most wanting money and delivering very little value, before I was told about Women Returners. Women Returners was the only website I found which offered an opportunity to re-engage with respected corporates on a dedicated, supported programme. After 10 years it was very obvious that although I had built a portfolio Non-Exec career, I needed support to transition back into a full time role at a level comparable to my skills and experience.

Mastercard stood out for exactly this reason. The seniority of the role offered and the fit with my skills was unique. Most of the other roles on offer were looking for specific professional qualifications in either Project Management, Accountancy or Programming rather than General Management and Account Management experience.

The application process was a wholly supportive and positive experience. It wasn’t drawn out or onerous. After the initial online application I was contacted for a telephone interview with HR, then I had follow up interviews in person with my prospective Manager before I was contacted again by HR with the offer to join.

I was absolutely delighted.

Mastercard recruits for potential, weights emotional intelligence and is open minded enough to consider that not only could the skills I had developed in my career transport into Payments, but also that I had the opportunity to add value and innovation by bringing a different perspective.

I joined Mastercard in January 2018 and am delighted to say I am still here. I’m having the most amazing time. It feels like I’ve always been here – a part of the Mastercard family.


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Friday 2 November 2018

How to develop a growth mindset






Psychologist Carol Dweck is one of the world's leading authorities on motivation. Throughout her career she's focused on why some people succeed and others fail.

In her TedTalk (above) - Developing a Growth Mindset - Dweck explains that those who have a fixed mindset believe that their intelligence and abilities are static and that they don't have the capacity to change. On the other hand, those with a growth mindset know that these qualities can be continually developed and improved through hard work and persistence. 

In adults returning to work, a fixed mindset can manifest itself in thoughts like "I'm too old to move into a new area", "I'm hopeless with new technology" or "I'm no good at networking". Remaining open to growth and self improvement will greatly improve your chances of success in finding a satisfying and fulfilling role.

How to adopt a growth mindset

1. Believe in the power of 'not yet'. In her TedTalk, Dweck gives the example of a school in Chicago which replaced a 'fail' grade with 'not yet' and saw a huge improvement in student performance. If your job application is rejected, a 'not yet' attitude can stop you from giving up and encourage you to explore different option and strategies to achieve your goal.
2. Don't see obstacles that stand between where you are now and where you want to be as immovable barriers, but rather as challenges or hurdles to overcome - opportunities to develop new skills and acquire more experience.
3. Seek out feedback with an open mind. We know it's difficult, but try not to see negative feedback as a judgement of your competence but rather as an opportunity to learn and grow. Listen to what family, friends and former colleagues tell you, and make sure you ask for specific feedback if your job application is rejected after interview. What you learn can help you make changes to bring you closer to success next time around.
4. Take action. Adopting a growth mindset means believing in the power of neuroplasticity, that the brain can continue to make new connections in adulthood or strengthen connections that you haven't used for a while. You can help to realise your own potential through learning new skills or practising ones that are a bit rusty.
5. Move out of your comfort zone. Conquering something that scares you is a useful way to teach yourself that you can grow and move forward. Celebrate your successes and seek out yet more opportunities to challenge yourself! 


Carol Dweck is the author of Mindset: How You Can Fulfil Your Potential


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